SHIPPING POLICY
All online orders require 3-5 business days to be processed.
*Shipping speed is dependent on which USPS mailing option is chosen at check out, please check below on this page for further information.
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ORDERS SHIP VIA: USPS & USPS INTERNATIONAL
ALL ONLINE ORDERS ARE FINAL, WITH NO REFUNDS OR EXCHANGES.
*Exceptions to this policy are for customers who receive incorrect color/size from the one(s) purchased, an EXCHANGE for the correct color is initiated only AFTER we receive the product back for review. Please email us within 30 days after the order is made to ensure assistance with your order, Thank you.
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BEFORE ANY DISPUTES ARE FILED PLEASE REACH OUT TO US FOR ASSISTANCE, WE’RE WILLING TO HELP ALL CUSTOMERS WHO HAVE ANY TROUBLES WITH THEIR ORDER/SHIPMENT.
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EMOTIONAL THERAPY/MALOVISIONS, LLC is NOT responsible for ANY lost and/or stolen packages. We will help customers find the best solution with the Shipping Company used, however, WE DO NOT SHIP REPLACEMENTS, REFUND, STORE CREDIT, EXCHANGE, OR DISCOUNT FOR ORDERS THAT ARE LOST AND/OR STOLEN.
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USPS FIRST CLASS MAIL SERVICE
Domestic Shipping within the United States, this shipping option does not provide insurance for ANY packages. Delivery expectation is within 2-7 business days.
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USPS PRIORITY MAIL SERVICE
Domestic Shipping within the United States, this option does come with insurance for all packages with a value up to $100 USD. Delivery expectation is within 1-3 business days
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USPS FIRST CLASS MAIL INTERNATIONAL
International Shipping option to 245 countries across the globe. This option does not provide insurance for ANY packages/orders. Delivery expectation is within 7-21 business days.
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USPS PRIORITY MAIL INTERNATIONAL
International Shipping option for 245 countries across the globe. This option does provide insurance for all packages with a value up to $200 USD. Delivery expectation is within 6-10 business days.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™
